Return Policy

Returns & Exchanges

We want you to love your purchase! If you’re not completely satisfied, we’re happy to help.

Returns Within 7 Days

Items may be returned within 7 days of the original purchase date for a full refund to the original payment method or an exchange.

Returns Within 8–14 Days

Items returned 8–14 days from the original purchase date are eligible for store credit or exchange only.

Return Requirements

To be eligible for a return or exchange, items must:

Be unworn, unwashed, and in new condition

Have all original tags attached

Be free of stains, odors (including smoke or perfume), pet hair, or damage

Include the original receipt or online order confirmation

Final Sale Items

The following items are final sale and cannot be returned or exchanged:

Sale or Clearance merchandise

Jewelry

Handbags

Hats

Accessories

Gift Cards

Damaged Orders

If your order arrives damaged, please contact us within 14 days of delivery. Email photos of the damaged item, packaging, and your proof of purchase to:

mail to:kristinaleesboutique@icloud.com

We will review your claim and work with you to resolve the issue. Damage caused by normal wear and tear is not eligible for replacement.

Additional Information

We do not offer price adjustments or price matching.

Returns that do not meet the above requirements may be declined.

Please contact us before mailing any return so we can provide return instructions.

Returns received more than 14 days after the original purchase date cannot be accepted.

Questions? We’d love to help!

Email: kristinaleesboutique@icloud.com

Thank you for supporting KL Boutique. We truly appreciate your business!